In the past Ive gotten answering services who literally just take the information for my ticket and submit it to ticketing system where ANOTHER outsourced technical troubleshooting service answers my email whenever they feel up to it. The good news with Hostmonster is that they dont do that!
But well back to that later… Hostmonster is company that understands that. like knowing that the people talk to not only know the product they are selling, but are GENUINELY concerned with me being satisfied with the level of service receive. Whats so good about these guys? Well, the buzz word of the industry is outsourcing. What hosting services does Hostmonster offer for the the costs? MySQL, Postgres, CGI FREE domain name BONUS! FrontPage Extensions PHP Ruby on Rails Quad Processor Servers running Linux Customizable Apache web servers OC48 thats alot of bandwidth! Fantastico free scripts!
In the past Ive gotten answering services who literally just take the information for my ticket and submit it to ticketing system where ANOTHER outsourced technical troubleshooting service answers my email whenever they feel up to it. Thats annoying. This usually means an employee of the company who has stake in my issue getting resolved. Whats so good about these guys?
The good news with Hostmonster is that they dont do that! Everyone you talk to on the phone or through the ticket forum is an actual Hostmonster employee. 084310HostMonste… Outsourcing to third party answering services is pretty common practice. Write comment 135439Technical In the past Ive gotten answering services who literally just take the information for my ticket and submit it to ticketing system where ANOTHER outsourced technical troubleshooting service answers my email whenever they feel up to it.
That happens alot with third party technical support or call answering services taking technical support calls during off hours. like knowing that the people talk to not only know the product they are selling, but are GENUINELY concerned with me being satisfied with the level of service receive. Outsourcing to third party answering services is pretty common practice.
Hostmonster is company that understands that.. What hosting services does Hostmonster offer for the the costs? MySQL, Postgres, CGI FREE domain name BONUS! FrontPage Extensions PHP Ruby on Rails Quad Processor Servers running Linux Customizable Apache web servers OC48 thats alot of bandwidth! Fantastico free scripts! shell account Hostmonster Support Written by The Tech Guy UNLIMITED space and UNLIMITED bandwidth and UNLIMITED domains. Good news, right? What about costs? Not too bad.
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