the page load times are 10 seconds which is unusable and they explain that they are blocked from my website since Imhosted will block IP addresses indefinitely when their server becomes overloaded and Imhosted keeps these IP blocks secret so that as the owner of website, cant even tell when user of my website has been rock stable and trouble free with Imhosted. They didnt backup before they did it, they didnt tell me ahead of time and they really didnt say way.
all that being said if you look at there site they would have you thinking they offer fair priced and reliable web hosting however it is anything but that. Only one person is online and hes jackass. They are dishonest, stay away from them. they promise 247 live support by phone and by live And yes, am within my day period of getting my money back. The phone numbers theypost for customer service are answering machines. 99. 5 equates to two full days down year. bought this account days and they have days money back.
Things that are easy to fix will be done quickly. Next day contacted live support again. Two before. Explicite quetions to the customer support were ignored. When was speaking with person from support was posting the same question or times ! and only after that received an answer. Then they could not the DNS settings for my MX record correct, so had to host DNS services with networksolutions. com. The phone numbers theypost for customer service are answering machines.
Yes they packages are cheap and appealing but trust me, theyre nothing like they were when they started. Mysql looses its sock or it exceeds the maximum number of connections every other day. Consider yourself warned. ping is not served webpage. If you would like to submit your verdict about ImHosted please use our submit page to review ImHosted. posted trouble ticket. At first completed cancellation form. And didnt receive ANY answer. Our email response page was nonfunctional for several months before noticed it. Lets back.
Changes to their approved scripts were made without any notification. And they dont seem to speak English very well so its hard to communicate problems to them. They didnt backup before they did it, they didnt tell me ahead of time and they really didnt say way. They have ICQ based support. And yes, am within my day period of getting my money back.